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Local NY Connects Programs

NY Connects: Choices for Long Term Care is a free information and assistance service that is available to older adults, individuals with disabilities, and their families to help make informed decisions about long term services and support options. NY Connects can help you to identify the right type of care and learn more about services and supports that meet your needs, whether you are paying for services yourself, through insurance, or eligible for a government program.

Most counties have a local NY Connects program. Check the list below to see if your county participates. If your county does not have a NY Connects program, click on the county name to find other resources that can assist you.

Albany (518) 447-7177
Allegany (585) 268-9390
(866) 268-9390
Bronx Does not currently have a NY Connects program
Broome (607) 778-2420
Cattaraugus (716) 373-8032
800-462-2901
Cayuga (315) 253-1100
Chautauqua (716) 753-4582
(716) 753-4LTC
Jamestown (716) 661-7582
Dunkirk (716) 363-4582
Chemung (607) 737-5487
Chenango (877) 337-1659
Clinton (518) 565-4902
Columbia (877) 260-9244
Cortland (607) 756-3485
Delaware (607) 746-6333
Dutchess (845)  486-2555
Erie (716) 858-8526
1-800-396-2705
Essex (518) 873-3815
Franklin (518) 481-1660
Fulton (518) 736-5650
Genesee (585) 343-1611
Greene (518)-719-3555
Hamilton 1-866-805-3931
Herkimer (315) 867-1415
Jefferson (315) 785-5081
Kings Does not currently have a NY Connects program
Lewis (315) 376-5806
Livingston 1-888-443-7520
Madison (315) 697-5700
Monroe (585) 325-2800
Montgomery (518) 843-2300
Nassau (516) 227-8900
New York City/Manhattan Does not currently have a NY Connects program
Niagara (716) 438-3030
Oneida (315) 798-5456
Onondaga (315) 435-1400
Ontario (585) 396-4040
Orange (845) 615-3710
Orleans (585) 589-3102
Otsego (607) 547-4390
Oswego Does not currently have a NY Connects program
Putnam (845) 225-1034, ext. 110
Queens Does not currently have a NY Connects program
Rensselaer Does not currently have a NY Connects program
Richmond Does not currently have a NY Connects program
Rockland (845) 364-2020
Saratoga (518) 714-4826
Schoharie (518) 295-2001
Schenectady (518) 382-8481
Schuyler (607) 535-7108
Seneca Does not currently have a NY Connects program
Seneca Nation Does not currently have a NY Connects program
Steuben (866) 221-7324
St. Lawrence (315) 386-3756
1-888-730-4730  (toll free)
St. Regis Mohawk (518) 358-2834
Suffolk (631) 853-8200
Sullivan (845) 807-0257
Tioga (607) 687-4120
Tompkins (607) 274-5222
Ulster (845) 334-5307
(845) 334-5125
Warren 1-866-805-3931
Washington (518) 746-2420
Wayne (315) 946-5624
Westchester (914)  813-6300
Wyoming (585) 786-6119
Yates (315) 536-5515